DIY...
We spent 10 (count them) hours in total trying to buy a new kitchen over the weekend: 4 * 2.5 hour "consultations" with MFI, B&Q and Homebase. The latter being most fun.
We turned up to an appointment with "Sara" who claimed no knowledge of us.
"He wrote it in the book" I complained.
"Oh yes, so he did".
Anyway, "Sara" was "busy" and could Julie (or whatever her name was) do it instead? Now Julie has just spent the last two weeks on holiday and got back late the night before - so the poor love was shattered before we even started on her.
"I've just come back off holiday and they've changed the software!"
She hadn't a clue how to drive the new CAD package and spent most of the time moving the mouse over the icons hoping that the tooltips would give her an idea. She knew she had to click the little "disk thingy" to save the work - it kept popping up with a "Save As" dialogue which she duly clicked the "red cross" to continue. After a while I got fed up.
"Err, you're not actually saving that you know"
"Sara" who was "busy" was round in 15 seconds flat to sweetly ask if Julie had saved it and could she help. No, I'm managing to screw it up on my own thanks. I hope that "Busy Sara" breaks her nails on the cookers.
Eventually Julie printed a layout that had elephant ears coming out of the cooker. But it was a nice design so we gave it to the chap in MFI and bought the kitchen off him instead.
BTW: Did you know that the new B&Q in Gillingham is *huge* and actually has it's own weather system? Sorry, I lied, but it does have it's own cafe.
"Hmm, it's a nice weekend, let's spend a pleasant hour in the cafe in B&Q staring at the electric drills."
We turned up to an appointment with "Sara" who claimed no knowledge of us.
"He wrote it in the book" I complained.
"Oh yes, so he did".
Anyway, "Sara" was "busy" and could Julie (or whatever her name was) do it instead? Now Julie has just spent the last two weeks on holiday and got back late the night before - so the poor love was shattered before we even started on her.
"I've just come back off holiday and they've changed the software!"
She hadn't a clue how to drive the new CAD package and spent most of the time moving the mouse over the icons hoping that the tooltips would give her an idea. She knew she had to click the little "disk thingy" to save the work - it kept popping up with a "Save As" dialogue which she duly clicked the "red cross" to continue. After a while I got fed up.
"Err, you're not actually saving that you know"
"Sara" who was "busy" was round in 15 seconds flat to sweetly ask if Julie had saved it and could she help. No, I'm managing to screw it up on my own thanks. I hope that "Busy Sara" breaks her nails on the cookers.
Eventually Julie printed a layout that had elephant ears coming out of the cooker. But it was a nice design so we gave it to the chap in MFI and bought the kitchen off him instead.
BTW: Did you know that the new B&Q in Gillingham is *huge* and actually has it's own weather system? Sorry, I lied, but it does have it's own cafe.
"Hmm, it's a nice weekend, let's spend a pleasant hour in the cafe in B&Q staring at the electric drills."
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